British Airways and other notable employers in the country are currently seeking to hire Customer Care Representatives to join their growing teams in the country.
The position is open to both temporary and permanent employment seekers from all over the globe. Applicant are expected to meet specific requirement and possess certain skills before they can be duly considered for the position.
- Employers Name: British Airways
- Employment Type: Temporary and Permanent Job
- Job Location: Heathrow, United Kingdom
- Job Type: Admin & Hospitality
- Required Educational Qualification: Minimum of high school diploma
Job Description
British Airways in Heathrow along with other respected establishment is currently inviting applications for a full time worker as their Customer Care Representatives.
Duties and Responsibilities of the Customer Care Representative
The Customer Care Representative would be expected to perform series of responsibilities in the course of discharging his duties. These responsibilities may vary depending on the employer, however, below are some of the notable responsibilities of a Customer Care Representative.
- Handling the company’s customers request and concerns
- Reach out to customers to inform them about available promotional offer
- Provision of high level of customer service to all customers
- Guiding and directing of customers
- Provide appropriate information about the company to customers
- Strict compliance to established organization and protocols
Required Skills and Qualifications of a Customer Care Representative
Just as the responsibilities and duties may vary depending on the employer, the required skills and qualifications may also differs too as specific employers might have their own specific requirement.
Applicants are require to
- Have minimum of high school diploma
- Have valid training and experience in a related field
- Be physically fit to effective discharge the position duties and responsibilities accordingly
- Be able to effectively as part of a team
- Have good memory and retention skills
- Have exceptional communication and organization skills
- Have friendly and positive attitude
Remuneration Packages and Benefits Enjoyed by a Customer Care Representative
Remuneration packages and other benefits varies depending on the applicant qualification, hours worked, employer, and others.
Estimated Salary: £20,000-23,000 per year.
Other benefits include; dental insurance, disability insurance, employee discount, flexible schedule